{"id":59,"date":"2023-03-22T10:27:46","date_gmt":"2023-03-22T10:27:46","guid":{"rendered":"https:\/\/www-dev.ubikasec.com\/en\/?page_id=59"},"modified":"2026-10-07T12:33:10","modified_gmt":"2026-10-07T12:33:10","slug":"services","status":"publish","type":"page","link":"https:\/\/www.ubikasec.com\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"tpl-base.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-59","page","type-page","status-publish","hentry"],"acf":{"headings":[{"acf_fc_layout":"base","title_category_icon":673,"title_category":"UBIKARE \u2014 Services by UBIKA","title_category_color":"clr-pink","title":"UBIKARE<span>, the full range of services offered by UBIKA<\/span>","title_color":"clr-turquoise","title_description":"A core support service included from the moment you become a customer, plus 5 optional service components that can be combined according to your level of autonomy, your challenges and your budget.","title_description_theme":"content-text-dark","title_buttons":[{"title_buttons_button":75,"title_buttons_button_ext":"","title_buttons_button_theme":"cta-white-pink","title_buttons_button_label":"Talk to an expert","title_buttons_button_target":false},{"title_buttons_button":"","title_buttons_button_ext":"https:\/\/www.ubikasec.com\/en\/services\/#armature","title_buttons_button_theme":"cta-line-white-turquoise","title_buttons_button_label":"Discover the 6 service components","title_buttons_button_target":false}],"background":"bg-gradient-purple-blue-bl","padding_top":"pt-xxlarge","padding_bottom":"pb-xxlarge","decoration":"deco-br","separator_top":false,"separator_top_color":"sep-white","separator_bottom":true,"separator_bottom_color":"sep-white","opt_breadcrumb":true,"opt_breadcrumb_theme":"breadcrumb-dark"}],"background_image":"","modules":[{"acf_fc_layout":"split","mod_eyebrow":"Customer Success & Partnership","mod_eyebrow_color":"clr-turquoise","mod_title":"UBIKARE, an offering built around <span>6 complementary service components<\/span>","mod_title_color":"clr-purple","mod_title_alignment":"align-center","mod_wysiwyg":"<strong>UBIKARE brings together all the services offered to you by UBIKA.<\/strong>\r\n\r\nUBIKARE consists of 6 complementary service components:\r\n\r\n<ul>\r\n<li>One core component, available as soon as you become a UBIKA customer: the Technical Support Center<\/li>\r\n<li>5 optional and complementary components, depending on the level of service and autonomy you require, with options to suit every budget<\/li>\r\n<\/ul>\r\n\r\nEach of these components is described in detail in this section.","mod_wysiwyg_theme":"content-text-light","mod_col_left":null,"mod_col_right":null,"columns_theme":"col-transparent","background_image":"","background":"bg-solid-white","padding_top":"pt-xlarge","padding_bottom":"pb-large","decoration":"deco-none","separator_top":false,"separator_top_color":"sep-white","separator_bottom":false,"separator_bottom_color":"sep-white","left_valign":"force-v-align-top","right_valign":"force-v-align-top","unique_id":""},{"acf_fc_layout":"html","html_editor":"<a class=\"custom-card-support\" href=\"https:\/\/www.ubikasec.com\/en\/services\/technical-support-center\/\">\r\n    <div class=\"item-wrapper\">\r\n        <div class=\"item-theme\">\r\n            <div class=\"item-content\">\r\n                <div class=\"item-icon item-col align-left\">\r\n                    <img src=\"https:\/\/www.ubikasec.com\/wp-content\/uploads\/2026\/09\/headset-turquoise-3.svg\" alt=\"Ubikare Support\">\r\n                <\/div>\r\n                <div class=\"item-col align-left\">\r\n                    <div class=\"item-cat align-left\">\r\n                        <span>Component 01 \u2014 the foundation<\/span>\r\n                    <\/div>\r\n                    <div class=\"item-title align-left\">\r\n                        <h3 data-color=\"clr-purpledark\">Technical Support Center<\/h3>\r\n                    <\/div>\r\n                    <div class=\"item-text align-left\">\r\n                        <div class=\"content-text content-text-light\">\r\n                            <p>Support and maintenance for your UBIKA solutions, available as soon as you become a customer. Three service levels: Basic, Pro and Premium.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <div class=\"item-col align-right\">\r\n                    <span class=\"cta cta-text-blue\">DISCOVER<\/span>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/a>","background":"bg-solid-lightblue","padding_top":"pt-large","padding_bottom":"pb-small","decoration":"deco-none","separator_top":false,"separator_top_color":"sep-white","separator_bottom":false,"separator_bottom_color":"sep-white","unique_id":"armature"},{"acf_fc_layout":"grid","mod_eyebrow":"","mod_eyebrow_color":"clr-purple","mod_title":"","mod_title_color":"clr-purple","mod_title_alignment":"align-left","mod_wysiwyg":"","mod_wysiwyg_theme":"content-text-light","mod_items":[{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2765,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Training","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purpledark"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"Learn and become certified, either on-site or remotely, through public or private training sessions. UBIKA certification delivered by a Qualiopi-certified training provider.","item_options":{"item_option_paragraph_theme":"content-text-light"}},{"acf_fc_layout":"mod_item_button","mod_item_button_el":2742,"mod_item_button_el_label":"DISCOVER","mod_item_button_el_target":false,"item_options":{"item_option_alignment":"align-left","item_option_button_theme":"cta-text-blue"}}]},{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2773,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Standard Services","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purple"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"Predefined, fixed-price services for an optimal WAAP experience: onboarding, audits, ticket reviews and RTC.","item_options":{"item_option_paragraph_theme":"content-text-light"}},{"acf_fc_layout":"mod_item_button","mod_item_button_el":2744,"mod_item_button_el_label":"DISCOVER","mod_item_button_el_target":false,"item_options":{"item_option_alignment":"align-left","item_option_button_theme":"cta-text-blue"}}]},{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2775,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Service Tickets","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purpledark"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"Prepaid service tickets for simple, short-term and occasional needs. Fast execution, flexibility and controlled costs.","item_options":{"item_option_paragraph_theme":"content-text-light"}},{"acf_fc_layout":"mod_item_button","mod_item_button_el":2750,"mod_item_button_el_label":"DISCOVER","mod_item_button_el_target":false,"item_options":{"item_option_alignment":"align-left","item_option_button_theme":"cta-text-blue"}}]},{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2776,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Consulting","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purpledark"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"Tailored services to design, deploy, maintain, operate and continuously improve your WAAP.","item_options":{"item_option_paragraph_theme":"content-text-light"}},{"acf_fc_layout":"mod_item_button","mod_item_button_el":2740,"mod_item_button_el_label":"DISCOVER","mod_item_button_el_target":false,"item_options":{"item_option_alignment":"align-left","item_option_button_theme":"cta-text-blue"}}]},{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2779,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Managed Services","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purpledark"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"Entrust our experts with the implementation and operation of your WAAP SaaS solution (Cloud Protector), from build to 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relationships<\/span>\r\n<\/div>","background":"bg-solid-white","padding_top":"pt-small","padding_bottom":"pb-large","decoration":"deco-none","separator_top":false,"separator_top_color":"sep-white","separator_bottom":false,"separator_bottom_color":"sep-white","unique_id":""},{"acf_fc_layout":"grid","mod_eyebrow":"","mod_eyebrow_color":"clr-purple","mod_title":"Which service component <span>for which need<\/span>?","mod_title_color":"clr-purple","mod_title_alignment":"align-center","mod_wysiwyg":"<center>The components can be combined freely: most of our customers use two or three of them.<\/center>","mod_wysiwyg_theme":"content-text-light","mod_items":[{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2783,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Become more autonomous","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purpledark"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"Your teams want to manage and operate the solution themselves, all the way through to certification.","item_options":{"item_option_paragraph_theme":"content-text-light"}},{"acf_fc_layout":"mod_item_button","mod_item_button_el":2742,"mod_item_button_el_label":"TRAINING","mod_item_button_el_target":false,"item_options":{"item_option_alignment":"align-left","item_option_button_theme":"cta-text-blue"}}]},{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2784,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Address an occasional need","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purpledark"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"A batch of false positives, a workflow to create or an update to perform: get a few hours of expert assistance without launching a full project.","item_options":{"item_option_paragraph_theme":"content-text-light"}},{"acf_fc_layout":"mod_item_button","mod_item_button_el":2750,"mod_item_button_el_label":"Service Tickets","mod_item_button_el_target":false,"item_options":{"item_option_alignment":"align-left","item_option_button_theme":"cta-text-blue"}}]},{"mod_item":[{"acf_fc_layout":"mod_item_icon","mod_item_icon_el":2785,"icon_options":{"icon_option_alignment":"align-left"}},{"acf_fc_layout":"mod_item_title","mod_item_title_el":"Start with the right framework","item_options":{"item_option_alignment":"align-left","item_option_color":"clr-purpledark"}},{"acf_fc_layout":"mod_item_text","mod_item_text_el":"Onboarding, WAAP audits, ticket reviews or quarterly account reviews, with a predefined scope and price.","item_options":{"item_option_paragraph_theme":"content-text-light"}},{"acf_fc_layout":"mod_item_button","mod_item_button_el":2744,"mod_item_button_el_label":"Standard 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