Handling a batch of false positives & associated exceptions
UBIKA expertise to analyze and process a batch of false positives (up to 20), with granular and detailed exceptions that do not compromise application security.
Service Tickets
Prepaid service tickets for short-term and occasional needs
Simple services, delivered quickly and used on demand, without committing to a full project.
How it works
A simple and transparent approach
- Tickets available individually or in packs of 5 / 10 / 20 / 50
- Payment upon order, with a 1-year validity period
- 1 ticket = up to 2 hours of service
- Service can be delivered as early as the next business day
1 ticket = 2hPacks of 5, 10, 20 or 50 tickets — use them at your own pace.
5
tickets
10
tickets
20
tickets
50
tickets
Speed
Service can be delivered as early as the next business day.
Ticket-level flexibility
A very specific need may require only a single ticket.
Controlled budget
Use tickets on demand, based on your actual needs.
Eligible services
What you get, ticket by ticket
Each service is defined in advance, so you know exactly what you are using before you activate it.
1 Service Ticket
6 services
Creation of a simple workflow
A UBIKA engineer helps you create a simple, optimized workflow configured according to recommended best practices and tested with expected traffic.
Security configuration audit (1 asset)
A complete review of enabled security engines, an overview of all available engines, and a configuration recommendation tailored to your needs and traffic.
Knowledge transfer — appsectl API
Learn how to use the CPNG appsectl API to automate administrative tasks and create your own scripts.
Knowledge transfer — REST API
Learn how to use the CPNG REST API for administration automation, custom scripts, and sending CPNG data to your SIEM if no dedicated connector is available.
One-off expert meeting
A focused meeting with an expert to answer specific questions or remove a blocker: project launch (scope, objectives, action plan) or follow-up (progress, gaps, adjustments). It can complement a standard Professional Services project.
1 or 2 Service Tickets
depending on complexity
Workflow audit
A preliminary assessment determines the workflow complexity, followed by a full analysis by a UBIKA engineer: optimization of the components used, workflow readability and configuration, aligned with recommended best practices.
Please note: some highly complex workflows may require more than 2 tickets. In all cases, this will be communicated during the preliminary assessment.
2 Service Tickets
1 service
Security Update
Benefit from the latest UBIKA security patterns, with expert guidance to optimize the protection provided by your solution. Includes implementation or adaptation of a shared standard workflow to minimize false positives.
Pricing for individual tickets and ticket packs is provided by your UBIKA sales contact. Request a quote
Need help with a one-off requirement?
Order service tickets and benefit from our consultants’ expertise without launching a full project.